I took out funeral policy with metropolitan early this year, they still have not delivered the policy. I tried not paying and last month i e-mailed to let them know that i am still waiting for the policy to be delivered and was told that because i have not paid for the past three months my policy ...
I have been having problems with my internet at home for almost 3-4 weeks now. After multiple calls to the call centre and having logged a case with them, nothing has been done!!! When i called them again after 2 weeks I was told that they have not had any feedback about what is going on but one of ...
Once again Nedbank pulls another stunt on me with regards to unauthorised Direct debits. I know and am fully aware of the direct debit indemnity, which allows me to cancel/stop any unauthorised direct debits... and so after the events with Old mutual. Old mutual refunded me one payment of R350 and ...
Bought a cell c router with 30gb cap per month. There is not enough bandwidth to work with. From my available cap of 120gb I could only use 3 gb. They don't want to cancel the contract. Reported the problem numerous of times. Today again at the Tyger Valley branch. Talked to Megan (the manageress) ...
As an organization, if you are dealing with a new customer who has no knowledge if your product, explain so that the policy holder in this case has a full understanding. Do not speak in jargon and explain what you mean when stating something because that minute degree of miscommunication can cause ...
Die een of ander siel by ABSA het my persoonlike inligting verander sodat ek nie meer bankstate per pos (pos soos gepos per hand deur 'n posman in 'n posbus) ontvang nie. Die SIEL e-pos/email dit na 'n e-pos adres wat nie bestaan nie. Was al in die bank om dit reg te stel, 50 klagtes ingedien, ...