HI, I LOGGED A QUERY WITH THE DEPARTMENT AND YOUR CUSTOMER CARE WITH REGARDS TO AN ATM TRANSACTION THAT FAILED AND THE MONEY WAS DEDUCTED OFF MY ACCOUNT BUT I DID NOT RECEIVE THE CASH. I WAS TOLD THERE WAS A ISSUE WITH THE ATM TRANSACTION ON 25/01/2014 AND I WILL BE REFUNDED. PLEASE CONTACT ME IN ...
At Brooklyn mall (Fri 24 Jan 17h02), the ATM did not pay out. I went to the bank and after an investigation, they refunded me, thanks. One comment: Phoning the bank from the ATM in a noisy mall, you must remember that one cannot leave the ATM unattended to go to a quieter spot. The last thing you ...
My husband withdrew money on 02/01/2014 however no money came out. He then went inside the bank and they told him that according to his account the amount was withdrawn. He was then told to report it and will receive his money within 4 days. After which he received a sms stating his claim was ...
I used my card to fill up with petrol and a minute later theFNB ATM rejected the same pin number. Now my card is deactivated. It is weekend so what a nice mess you have caused. It is a Clicks credit card so I have been told by Clicks enquiries that they need to provide the new pin which may take up ...
Money went of from my account but no sms or emails how does that work wants feed back as soon as possible ...
I withdrew money from the ATM and it did not give my card back. It said take your card but my card did not come out! So it swallows my card! I phoned the lost/ card division and they said my card has been cancelled. NOW I have to wait 4-5 working days for a new card! Best of all is that if I want I ...