When I went to the USA for 9 months last year with my 13 year daughter, I booked two return tickets, and told Alan Lidsky that I need refundable tickets as my daughter may not return with me to South Africa as she is considering staying in the USA with her American father. About a month before my ...
A BIG thank you to Louise! I have never experienced such great service!!! ...
2ND REPORT I AM SUBMITTING AS I HAVE RECEIVED NO POSITIVE RESPONSE FROM FLEXI CLUB (ARNE IN CUSTOMER SERVICE!!) WHEN I PURCHASED FLEXI POINTS (I CURRENTLY HAVE 8500 POINTS VALUED AT 11.50 EACH) I WAS PROMISED FANCY HOLIDAYS AND EXQUISITE RESORTS, HOWEVER IT IS NEVER AVAILABLE. ALSO I WAS ADVISED ...
I purchased a ticket for my mom, whio was due to fly from Lanseria to Cape Town, on 30 Dec 2012. On 28/12 i called the book a wheelchair for her as she has severe arthiritis. I was told that here were no wheel chairs available for that specific flight. They offered to get her onto another flight 2 ...
So I accept a job in Gardens and decide to travel via public transport: Train to town, Myciti to Gardens and back. When purchasing my so-called refundable ticket I wasn't offered a receipt - and trust me, they won't refund you without one. They also didnt tell me that I would be paying card charges ...
Have been with Voyager for 2 years and have never received a password. Have been struggling for almost a week to get a password via email. The call centre forces you to give your password (which I do not have) in order to proceed or directs you to the email (where I have not had any feedback). How ...