I stay in mozambique and had to book a booking to Cape Town as I had an emergency I made the booking via the internet and paid via EFT and when I got to the airport on Tuesday morning 26 February 2013 @ 8:00 they could not find my booking and on the system they said you must pay within 1 hour after ...
I am at my wits end with the terrible service they offer. The people on the other end of the phone are always short and unfriendly. Yesterday I ordered the taxi and the guy wanted to hang up before even taking my address and phone number. They agreed to pick me up at 6.35pm, to get me to the ...
I have been trying to get my ticket refund back as promised for two months now with not a single reply to any of my emails regarding the matter which have included multiple Kulula email addresses. Not a single response or attempt at assistance from anyone! I am appalled at this sort of business ...
I booked a flight from Jhb to Ndola, Zambia, leaving the 28th February 2013. I did an online booking. When it asked to enter my surname, I typed L? tter (as it states in my ID book). I payed for the flight and when I received my Invoice I noticed my surname is spelled Loetter, I enquiered if this ...
On 27/2/13, we began to checkin at saa checkin counter at OR Tambo international. Young lady named Daphne served us. Firstly, when we greeted her she greeted back with no smile and no politeness. When weighing the bags we were a couple kilos overweight with one bag. She insisted we can't check it ...
I requested Mango to change the names and dates for 2 tickets to Durban/return. I was charged R720.00. How can they explain this. There is no massive effort involved and there is no upheaval in the company. All that is required is entering the information via the key board. ...