My receptionist booked return flights 21-24 June. Due to a system error the wrong departure date was booked. When I arrived at the airport in time for my flight, I became aware of wrong date. I queried my return flight and was told it was cancelled. I was devastated. I had no call from [URL ...
So I books a return flight with SAA to East London using a friends credit card. We're both doing the booking and we double and tripple check that all is ok. We paid. When the email confirmation cones through, return date is incorrect. Instead of 30 June, its 05 July. Now I have to pay an extra ...
Last week 14th June, 2 friends and I were flying out of ORIT to Cyprus. We missed the flight due to incorrect information provided by the ground staff (Gate and time). We arrived 5 minutes late for the gate and they refused to let us board, yet on other flights boarding gates have stayed open up to ...
This is probably the 3rd Time i have a complaint with The Holiday Club. Everytime I call to try make a booking which everyone knows is virtually IMPOSSIBLE. I get shot down normally its, we dont have accomodation for you, or its holiday season its going to cost you 2 years points for a week! They ...
The combination lock on my bag was broken into on flight #SA1004 from Bloemfontein, 'I proceeded to baggage claims where Mr. Mesack Tsogamg told me he could not see what is wrong with the lock. I showed that the shackle was bent open and not able to secure. He proceeded to bend the shackle back and ...
Paid in south africa for transfer from hotel in orlando to port, transfer did not arrive had to arrange own transport we want our money that we paid R750.00 per person 4 of us. was promised soft drinks on cruise did not happen had to pay for it. Want to be reimbursed. ...