I booked intercape SLEEPLINER leaving pretoria on the 11th at 16:15 instead they sent a mainliner when contacted they told us to use the bus or remain in pretoria, what kind of response is that to your customers.of all my concerns I was travelling with a 6 month old baby the bus was so ...
On the 18th of Dec my credit card was double debited, after which I logged a request for a refund on the 24th of Dec and spoke to Tshidi. I was informed by her that IT will investigate and she would get back to me by the 27th. On the 3rd of Jan I called the refunds department again and will check ...
So how stupid do these people think we are? There is no such thing as something for free. It always comes with some form of terms and conditions. My wife was contacted on a Saturday stating that she won a free holiday for herself and a partner. Then a lengthy conversation was struck up and my wife ...
On the 26/01/2014 at 12:25 there's only one ticket window open at Retreat station, the train to Cape Town is arriving 12:30 lack of urgency, train arrives am still not served, advise the security that I will be buying from the guys we both looking at in the coach am about to embark on, he's ...
Bought ticket 26/01/2014 on online service and paid via absa secure banking. Secure banking site had a time out, and even though payment was made and confirmed by absa, no confirmation was sent, and my booking was cancelled due to non payment. Spent whole day trying to reinstate flight, but with no ...
Every time I fly BA from PE in the afternoon their flights are delayed. Last time for 7 & 1/2 hours, this time 40 mins and increasing every time I look at the time table. Why do you not call and inform me, why do you keep trying to get so many return trips done to jhb. You have proved you ...