So. I got a phone call the same day as posting my complaint. I was told Mr. Schriks we will call you back again no later than the next day fot an update. It's now been 4 workings days later and to no surprise... No phone call!! Par for the course!! ...
We checked in and was informed that the bus has already left, when the staff member was asked what time the bus hasleft he stated that it left 7-10mins before the time. He even called the drive to hear how far the bus was as i want to drive after the it.the bus drive informed him that he has joined ...
Hi there I had to travel to Jburg for work and decided to take my family and stay longer to enjoy the weekend with family. My portion of the travel tickets was going to be paid by my work. From the invoice, I was unable to establish which was my portion and phoned the call centre. I received ...
There web site is not well at all. I tried to register my new card on the web site but before I could finish it registered for me?? I tried to log in and was told I did not register. I tried to register again and was told I was already registered??? I then phoned there "Customer Care" the ...
I was told by the sales person that i could use all my points for the three year period once off for my honymoon but once i signed the contract and a year later they told be i had to use them each year and when i queried it they said that unless i could prove that they sales person said that i ...
Inconsistencies in SAA. Return JHB-Umtata on airmiles. 1) the SAA Website states "anyday" option of 31, 000 miles 2) the call centre staff quote 32, 000 miles 3) 36, 000 miles were actually deducted! I (via my wife) needed 4 returns on airmiles "ed above 31, 000 I queried 4/9 ...