My elderly aunt called to say she had heard Mango is offering a discount to pensioners on selected flights on Tuesdays and Wednesdays on calls through their call centre. I called on her behalf and the quote was R4297 return for 2 pensioners including the discount. This seemed quite expensive so ...
On Wed 23 Oct 2013, at the domestic security checkpoint between 10h00-11h00, the security company had only 3 gates opened. This resulted in backups on both sides past the full length of the waiting area. Many anxious passengers tried to push through to avoid missing their flights. Many people ...
This morning my car was unavailable and i decided to take a train to get to work. I bought a single ticket to Cape Town, leaving from bellville. A single ticket is a valid for the whole day in one direction as stated in the ticket. I work in century city and I was planning to go later at the garage ...
I made a booking online for the 3rd of October via SID, Kulula took my money and when checking the ticket online it was not showing. I phoned the call centre and I was advised that the booking expired on their side, but my money was taken from my account. Meryl Rhode-Hendricks was helping me to get ...
My family and I were passengers on Flight no: MN118, Sunday, 20th October 2013, leaving for Johannesburg at 08:10. My daughter, whom was allocated a seat refused to sit on her seat before take off and the hostess (with blond hair, did not catch her name), was utterly rude. She explained the rules ...
I clearly asked for a return ticket from Cape Town central to the airport and back. The ticket agent issued me a ticket that took me to the airport but refused to allow me to return - it was R6 of so short. This was inconvenient as I had to use my credit card twice and waste time. This is just a ...