I have just had about enough of the service received. i have been a loyal customer for many years. first my banking details were captured incorrectly resulting in 3 returned debit orders. no follow up call from MTN until i called when i noticed my services were suspended. what angers me the most is ...
I have been dealing with Jacqui Carolus (Manager) and the 0821945 call centre team since Friday 31 January 2014 to establish why my contract for one of my numbers was cancelled. She ensured me it would be re-activated soonest, within 48 hours. Each day I call in, and have to explain the same story ...
I Blackberry Z10 (which is still under warranty) stopped functioning on 2 January 2014. I took my phone to Cell C Lakeside Mall for repairs. They advised that repairs will take up to 21 working days. A few days later I received 2 text messages from Cell C - confirming that my phone had been booked ...
Logged a complaint two weeks ago the only response i got was on hello peter. No one bothered to call at least to tell me how long its gonna take or how far they are. I am sick and tired of this company, why should it be so hard for me to terminate your contract. ...
Four days ago my phone lines got damaged, by the weather. After reporting it the same day, the line actually snapped the following day. I again contacted them to inform them of the problem the following day, and the fact that my business in dependent on a telephone line as i am in the retail and ...
I cancelled my data contract on 31December 2013. Understanding that I needed to pay a 30 day notice period I was not concerned when a debit order was taken for the month of January. However my service was then stopped on the 6th January 2014. So I paid for a month's service that I did not receive. ...