I bought a contract phone in September..The lady that helped me asked if I'm interested in insurance, and I said yes I am include it..Suddenly after I get calls from someone from Durban call centre asking if I'm not interested in insurance because my phone isn't insured..And I told her my phone is ...
I bought a data bundle on the 2nd of November, it was sent to a wrong number that belongs to no one, as a result i activated that number. MTN said i can do a sim swop to be able to use my data which i paid for. When i did everything they ask me to do they won't do a sim swop. I need either my data ...
So I upgrade to The Red package, the consultant assures me that there are no additional costs. "Are you sure? ", I ask at least another 3 times & he confirms, with my husband as witness. So I sign the contract, happy I know exactly what I am paying for. BUT, 2 months later, I realise ...
During the last couple of months we have never received any statements from Vodacom, even due to the fact that we have requested the same over and over again. Last month we received this then via email and our account was behind with over R5oo. So we paid the amount even though we were threatened ...
I have had endless and ongoing problems with payments "not received", wrongly allocated, despite proof of payments being emailed to them over and over. Nashua Mobile has left me in the lurch at the worst possible moments while I was totally stranded. It has cost me thousands of rands to ...
On 27 August 2013 I purchased a MyGig1 databundle from Vodacom Hatfield, Pretoria and a month later I received my account from Vodacom charging me R 2 780-59, my account is usually no more than R695.96. The reason for the outrageous bill was that they never activated the databundle, although they ...