Good day. I received an SMS on Tuesday, 7 Jan at 10:55 notifying me that my account is in arrears. Within a few minutes I paid the amount and sent proof of payment. 24 hours later my lines were softlocked. My problem is as follows: Firstly, my account has always been paid by debit order. Why wasn't ...
MY PHONE CRASHED ON MONDAY I CALLED MTN N GOT TOLD THEY WIL BOOK IT IN AND WILL SEND A LOAN PHONE TOO, FRIDAY TWELVE NOON I STILL DID NOT GET THE PHONE CALLED 808 GOT TRANFARED TO INSURANCE AND THEN THIS RUMANIA LADY TOLD ME I DOT PAY HER BUT PAY MTN SO IF I CANNOT WAIT I CAM SOME GET THE PHONE ...
Despite having the highest call charges I joined mtn largely for service and the contract offer. However now I find myself regretting this decision. Their billing makes no sense. On a pure data bundle 500mb of data is R49 per month WITH a "free" router. On my cell phone contract its R149 ...
They all at autopage, they don't tell you when the contract will be activated only by the tenth call that they tell me that the contract will only be activated by the 1st February 2014 after I have received the device. They courier the device without a simcard and then they said we need to buy a ...
I went to Cell C silverton to report my two months contract cellphone, it has a problem I cannot receive nor make calls. Erik told me that they cannot accept my cellphone because they have no books to write on and I must go to the nearest branch. I said I am from Mamelodi and Silverton is my ...
I laid a complaint against Vodacom on 19 November on hello peter. Vodacom contacted me & apologized for the bad service and promised to look into the matter. I received numerous calls from vodacom stating that they are solving the problem and the money would be in my account soon. "As per ...