AfricaComplaints.com » Telecommunications » Complaint / review: Telkom - ADSL line non-existent | #180417

Telkom
ADSL line non-existent

We have recently moved to Gonubie in East London and since we have moved we have maybe had our ADSL line up and running for 5 days (out of the almost 3 weeks we have been living here). I have phoned 10210 about 5 times where they tell me to switch the modem off and on 5 minutes later to have the internet go on for 10 minutes and go off again. I then phone help line again and then they tell me they dispatched a technician to our house, well we still waiting a week and a half later! I have used over R300 in airtime over this period just so that I could have internet on my phone. My mom runs a business from home and needs the internet. Somebody sort this out. I am considering changing internet providers already because I'm tired of this now

Date:

Company: Telkom

Country: South Africa   City: East London

Category: Telecommunications

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