I bght groceries for over R1000 on 1 May - when I got home a cockroach crept out frm the Clover Milk Carton. I reported it on the Checkers website and I am awaiting a response. This is what I received:
the details of your experience will be brought to the attention of the Divisional Management. One of our representatives will be in contact with you shortly. Bongiwe Paka, Customer Relations
Shoprite Checkers (Pty) Ltd
To date nobody has contacted me! This is disgusting and pathetic customer service!
I also reported it to Clover who responded:
. Reference number 29856404
To escalate the issue they need: Barcode:
Expiry Date:
Batch No (next to and below expiry date):
Store bought from:
When was it purchased:
How many units were faulty:
Your postal address:
Contact number
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