My wife went to capitec durbanville branch twice today trying to open an account. First she's told the proof of address is in my name her husband and as she needs to get a signed letter from me approving she may use it! She goes back to the office as she remembered she had an email with a letter ...
My car went in for repairs, their is no sense of urgency or any form of customer satisfaction when it comes to this company! It took over a week before anyone bothered to call me by this time I needed my car for work BUT they don't care!!! So now my claim has been rejected because I had to pay for ...
Just a letter of recommendation, I know that you recruit very intelligent actuaries to do your stats on your data, but there are limits to how far you can go. I know you believe people with Diamond status, will stay with your brand for ever and ever as, you believe, in some basic principles of ...
Outsurance always boast on being the best insurance company but they are a opposite. Their client hit my car and acknowledge that they are wrong and said Outsurance should compensate me. Well after 2 months of waiting, outsurance gives me a settlement offer of not even half what the repairs on ...
I required some information that apparently a sales representative will only be able to supply me with and after holding the line for more than 16min Michelle assured me that a rep will contact me within 24hr, Its been 48hrs and still no phone call?. How pathetic, due to the fact that our company ...
HI, I have a prepaid sim card that i use for data on my iPad and since i hardly have to use it, because i have wifi at home and at work. i tried to use it yesterday, however it wasn't working so i decided to speak to the call center to try and resolve the issue. They told me the number has been ...