WE BOUGHT A R14M CANNING LINE FROM USS PACTECH, WHICH IS STILL UNDER WARRANTY. AS THE BEVERAGE INDUSTRY IS NOW IN SEASON, ONE WOULD EXPECT SOMEONE WOULD RESPOND TO OUR PLEA FOR SERVICE AS THE CANNING LINE IS DOWN. WE HAD THE SERVICE MANAGER FROM THIS COMPANY ON SITE ON FRIDAY 20 SEPTEMBER 2013, WHO BYPASSED 2 COMPONENTS ON THE LINE. THIS GOT THE LINE GOING, BUT WE ARE AGAIN EXPERIENCING PROBLEMS, AND HAVE AS YET NOT HAD ANY FEEDBACK ON THE REPLACEMENT PARTS.
USS PACTECH SUPPLIES A VARIETY OF EQUIPMENT TO THE FOOD AND BEVERAGE INDUSTRY, BUT REALLY DOES NOT DESERVE TO BE IN BUSINESS, BASED ON THE LEVELS OF SERVICE WE ARE EXPERIENCING
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