AfricaComplaints.com » Construction & Repair » Complaint / review: Windoor - Do NOT use this company-horrendous service/product | #279078

Windoor
Do NOT use this company-horrendous service/product

Installation not good- windows were at first skew, installer called back 3 times to remedy. defended himself, said it was fine, showed him spirit level- terribly obviously skew. Remedied that after numerous nagging. resulted in scratched brand new window surround. Nice. Double hinged doors- werent told until after they were installed that using projection hinges are a problem- though this is what they told us to use. Doors dont hang properly-can see daylight btwn them, scratch floor panel when closing. WHAT RUBBISH! and they say this is normal.
Terrible to deal with- Rob the 'sales manager' highly inefficient and unhelpful, bordering on rude. They never get back to you- and dont solve the problem. He has been 'looking into' my problem all week, after telling me last week that everything is resolved and its been fixed. NOT SO! Bronwyn our initial contact is nice but doesnt have authority to help. No senior person has bothered to visit site.
We now have doors that are not hung properly, they have a gap btwn them, they dont bolt closed without force and not right. and scratches from them on brand new unused door and windows. Couldnt dislike a company any more right now!

Date:

Company: Windoor

Country: South Africa   City: Northgate island

Category: Construction & Repair

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