Every call log takes 2 hours for a call back. Just missed a call that I was waiting for and was told to wait another 2hours. So will be waiting 4 hours to receive a call back. The working day will be over before my call will be resolved. ...
Excellent service and attitude from Michael & Tokyo when called out for advice on updating computer and faulty router. Answered all my questions and went the extra mile to ensure the problems were resolved. ...
Ordered my Bluetooth Adapter on Thursday lunchtime, and it arrived in Cape Town on Monday!! Two and a half business days from Joburg to Cape Town!! The price was the best I could find as well and they had stock on the premises which is unusual for an online store. Will definately use them again. ...
I have used this service a few times, usually for complaints against the big corporates who tend to pass one off to someone else in the company, or to another company altogether. My experience is that the people who respond to the HelloPeter.com complaints are senior enough and have enough powers ...
I purchased a Dell Studio 1558 in March last year from Universe Direct. The keyboard was faulty. In June the hard drive failed and a technician was sent to replace both the hard drive and the keyboard (Dell say they have no record of this). In OCtober last year a technician was sent to replace the ...
I bought a Dell Studio Laptop in March 2012 from Universe Direct. In June last year the hard drive failed, and the keyboard was faulty. A technician replaced both parts. In October last year the keyboard was again faulty (sticky keys) and the dvd drive was no longer working. A technician came and ...