After taking my car in for a heater valve replacement, i was hit with the unfortunate news that the car was not fixed and that it needed more work to be done. Now understand that i am new to Joburg and trying to make my way on my own, just the small thing took me time to save to fix. Theo seeing ...
On Sunday the 24th March 2013, my friends and i stopped at the Caltex Xanadu to put petrol in and buy some refreshments. The service we received from a lady named Joyce was unacceptable, she was extremely rude and unhelpful. My cousin wanted to pay via a credit card, however when Joyce swiped the ...
Two ladies who were on there way from Capetown had a breakdown outside Potch, were assisted by the dealer of the car they were travelling in, They were stranded for close to a week, while the dealer failed to get there own brand of car going, ending up saying that the engine has seized, and all ...
A parcel was despatched to me in Bellville from Johannesburg on the 13/03/2013. Despite the address being given correctly, complete with postal code, Fastway saw fit to send the consignment to Durban. Six days later, it still hasn't reached Cape Town. Mistakes can be forgiven. However, when I ...
I arrived @ this garage at approximately 5:08 and there was no attendant available to fill my car. Even after hooting, no one responded. This is poor service. Roll back the cameras to verify this ...
It is very rare that one experiences very good service over the phone. In-fact in most cases we as customers have to be extra nice to the call centre agents we call, just so we can get help. Wade was very pleasant and helpful. he understood my desperation and did the best to help. this was on the ...