On the 20th of December 2013 I collected a vehicle from the Westin Hotel in Cape Town. The Europcar consultant (Marius) assisted me. I was informed that the vehicle was 'practically brand new' & no inspection was done of the vehicle in my presence. I assumed this was the standard operating ...
I hired a car from Europcar for a visit to Pretoria. They have retained 50% of the deposit (1408, 85) in addition to the original rental fee paid. 1. The car was returned in the same condition that it was hired. 2. The deposit has been held for a month with no attempt by Europcar to address this. ...
I left my R2000 sunglasses in a car on the 5th December. I e-mailed them the next day. I searched on google for lost property at Europcar, but no e-mail address was available, so i e-mailed the general enquiries number. 2 days later my request got passed on to someone called Clifford Zungu, who ...
We stopped to fill up with petrol at the CIty Engen garage in Umtata and when I got out the car, unbeknown to me, my cellphone fell on the floor. I only discovered this hours later when we arrived at our holiday destination in the Eastern Cape. When I rang my number, Siye, one of the petrol ...
It has come to my attention that the staff who run the car wash at the BP garage Palm Court are getting paid well below minimum wage. They are getting between R50 and R 80 per day and they work long hours and over time. Sure they get tips but what happens when a customer pays with a bank card? The ...
A European tourist made a big dent in my parked car in Hermanus. He was kind enough to give me a copy of his rental agreement, and I contacted the lady at Avis in charge of third party claims [Email Removed] I submitted all documents, as well as a repair quote. Until now, I got the "I don't ...