When I phoned A&G yesterday, I was ready to cancel my policy and just look for other insurance. I sent out an email on the 13 January to change a few things on my policy. To date nobody phoned me back. This was important changes. A 2nd email was sent on the 20 January and still no response. ...
Last year, I logged a complaint, reference : 13078045 wrt hail damage to my house and i only got assisted with one aspect which was my broken window. Since November till now, nothing has been done with regards to my roof and ceiling. What am i paying insurance for? I so tired of all this waiting. ...
Claim number 2499851. In summary: The damage was reported on 29 November. On 17 December discussed with both Absa and Digicall in respect of the assigned service provider. The option to re-assign the work to another service provider was discussed. Digicall and Absa indicated that I can submit three ...
My first communication with FNB Device Insurance about my broken iPhone was on 05 November 2013. Although some of their consultants are friendly and helpful, they are slow in responding to my mails, but they over-promise and under-deliver. It is almost end of January and my claim for my broken ...
Road Rescue OUT Surance was contacted as my car and I got stuck in Auckland Park. Within seconds I received SMS's regarding the OUT Surance agent's direct number and another stating that CJ Towing will be responding and will be with me in 33 minutes time. Exactly 30 minutes later CJ Towing was with ...
Ref Xn 959A01 This is second time and just as bad. Logged last night. As there is never anyone available at night and could switch toilet off we agreed someone out here at 7 am. No response save ref number. I called 6 am, never came back. Called 6 h30 they still haven't come back to me. I have ...