Dear Miway Thank you for the outstanding service from Kgothatso Mokgatlha and Busi Mtshali by making sure my vehicle insurance is afforadable for me and giving me peace of mind that I can look ahead of life doing things easier and my way to suite me. I explained to Busi how I wished to cut down on ...
Just want to compliment Bonolo, an agent from Mi Way with her efficiency and delivering to her promises. She was able to investigate and resolve my enquiry in a very satisfying way, she kept her promises and to get back to me and she delivered to that! Her personality and good Customer Service ...
I complaint last week because of the incompetent call center, I could not log the COMPLIMENT because of hello peters stupid rules. I mean who cares how many compliments I log, but anyway. We got in tough with Ruaan in Welkom about my grandmonthers grave. He assured us to took it upon himself to ...
Did call an agent from Budget Insurance for my border letter. Call response time- best from all call centres that i have dealt with before. Agent showed good skills (customer care). Got my letter as requested within a very short time in my inbox. Service rate 10/10 ...
I have a loan with Standard Bank which I have had for a few years. I noticed that this month my personal cheque account had not been debited despite having available funds in my account. I called the call centre and the two people I spoke to said that I would have to go into a standard bank branch ...
Nedbank is such a rip off, they are quick to reverse payments without even notifying the customer about the transaction. Why can't Nedbank call the client in such cases instead of reversing an amount. They just want to charge R150 for unpaid megatype for no reason. Make your clients aware then give ...