Legal wise are useless - i have already complained one on this forum about these people - this is just a continuation of total incompetance. They have now cancelled my policy after i told them not to and now it must be reinstated before they can assist me, I was instructed to phone customer ...
Since April I have been trying to get the claim on my Windscreen sorted out. Glassfit messed up the installation of the windscreen and is refusing to sort it out. I have phoned Outsurance twice about this, and every time they tell me that they will get someone to give me a call, or they would sort ...
This is my second attempt to sort this out my previous reference number is 379189 and it amazes me how this doesn't get sorted out when it's not my fault and I did warn my PREMIER BANKER and I'm the one that bears the brunt. thanks so much ...
Various attempts to contact via e-mail, auto response stating someone will make contact within 2 working days, no contact at all. left details on the website to contact me... no contact. I am trying to inquire about a procedure, they have made no attempt to contact me, this is totally unacceptable. ...
I moved over to dial direct at the beginning of last month after leaving another leading insurance company due to bad service. I must say i was very nervous to make the move. After only being with dial direct for 2 weeks my computer was struck by lightning and i immediately put in a claim. I must ...
In September I joined UCOUNT to get the added benefit of points by using my card. I was charged three times in 2 months for this service and then my UCOUNT was cancelled for NOT paying?? I then phoned a chap to help, who promised to rectify the situation in a week - THANK YOU for phoning and ...