Good day, I would really like to take this opportunity to thank Nelisa Adams for her patience when handling my call and an effort made to attend to my request this morning. I know she is not the first to attend to my request of this kind, but as much as we can complain, its also important to take ...
Two weeks ago I spent 6 LONG hours inside the Eastgate FNB trying to remove myself as a signatory on a Business Account. After six hours I asked the consultant if she needed anything else from me, and if ALL my details were removed from this account!!! Only to receive another statement regarding ...
On the 23rd/11/2013 I spoke to Sekgomotso as I was getting arrested, I didn't have enough airtime I asked her to call me back but she didn't at all after I gave her my I'd and cell number. I have been told via e-mail that I'm on peding list as I didn't pay my November premium but on one bothered to ...
If everybody that worked in a service provider environment had the great and exceptional quality as Henry did, there would have been no problems of anybody that wants to speak to a call centre. His attitude towards customer service is exceptional. Thank you Henry. ...
I applied for a smart device online and received an sms saying that my application is being processed and i will receive feedback shortly. Its been 7 days and i have received NO feedback. I have made NUMEROUS calls to FNB and was passed from pillar to post as NO 1 could assist me. I spent in total ...
CLAIM NUMBER: 166014077 ON THE 20TH OF NOVEMBER 2013 WE GOT LIGHTING DAMAGED ON THE TV, PVR DECODER AND LNB. ON THE 21/11 THE CLAIM WAS PUT IN WITH QUOTATIONS. AFTER DAILY INQUIRIES WE WERE INFORM ON THE 28/11 THAT THE LADY HANDLING OUR CLAIM IS ON LEAVE UNTIL THE 3RD OF JANUARY 2014. I ASKED TO ...