Yesterday a lady called Prudence phoned me trying to sell life insurance, I think. Her telephone manners were awful, she struggled to properly explain what it is she is selling, clearly reading from a script. I advised that FNB should do their homework before contacting me again. Well, today a lady ...
She was helpful on how to fill the form to lodge the claim online. She was very patient as this was done telephonically. She also responded very fast when she got the massage via emails ...
The clutch of my vehicle broke in july 2013. I did try to speak to Innovation group but no feedback. I end up paying cash for my vehicles clutch - R12 000 still have proof- and up until today no feedback. Now they tell me my policy expired in August. After I tried to explain but I Have TRIED to ...
Called FNB Premier banking on the 11/12/13 to query a deposit made into my account. Kim from Premier banking Durban handled the matter in the most efficient and professional way. Kim is an asset to the Premier Banking team. Thank you for such great service. ...
I want to comment on the guys at the asessment yard for removing my sound system. There names are Sherabien lamara, Nathan Voyi, Wayne Daniels, Keith Bailey, Welcome Molebatsi, Graham Lawrence. You guys certainlly saved me money & time. ...
I lodged a home cover insurance claim to FNB in March 2013 after my house was broken into on the 19th. After three months of struggling to have the calim approved I finally succeeded in June. The physical damages were repaired I signed off the satisfied certicate on the 01st of July 2013. I then ...