I requested to have my debit order date changed to 25th starting Nov 2013.I was informed that there's R350 in arreas, I asked to just change the debit order date as I will pay the arrears amount manually. On the 25th November, the debit that ran was for R350 only. An agent called beginning of Dec ...
I would like to thank Segie for keeping me updated regarding the problem I had with the atm. She was calm, polite & very informative. More of your staff should take a lesson or two from this lady, Once again, thanks for your assistance & i have my money back as well:) ...
Everytime we phone its excuses, "please phone again in 2 weeks" its been 5 months almost, which should only take 2-3 months according to the first person i spoke to when i phoned to follow up. Why are we waiting this long for money that we pay every month to be paid back to us. ...
Good day kindly assist as I recently took up a service plan with your company and on a recorded line I advise the agent to debit on the 20th and insted the debit was done on the 1st when there were no funds in my account I have now been charged a unpaid charged for something which your company has ...
I would just like to compliment the staff at ABSA Westgate, specifically Ronel van Niekerk and Gerard Steyn. I have on more than one occasion not been able to get to the Branch, but have sent Gerard and Ronel a mail requesting assistance. The feedback I got was outstanding and speedy. I also visit ...
Ordered a smart phone with fnb, consultant captured the wrong description of the phone called the call centre this morning to correct the error and i was informed that the consultant who captured it will contact me back its been 5hrs already and i havent received a callback, called the call centre ...