I have been a client of the AA for 2 years, and I have never had any problems with them. I sent in a query and received excellent communication from Thumeka Mthandeki, you are an asset to your company. Keep up the good work. Kayline Davids has also been extremly efficient in dealing with our claim, ...
The Standard Bank share trading platform is constantly going down; this morning it has been down for nearly an hour, and the call centre cannot even say when it will be up and running. I was with another share trading company, but switched to Standard Bank because my bank account is with them. I ...
This serves to acknowledge the outstanding call centre service I received from Ms Nomfundo Sibanyoni that works for MiWay Insurance LTD. She displayed a lot of excellent customer care charactors coupled with in-depth konwledge and passion for her work. I so wish that her colleagues can follow suite. ...
Standard Bank institutes procedures which they cannot implement effectively. Tel numbers can only be changed at the branch. (Their procedure). Four visits to the branch and several phone calls and the cell phone number has still not been changed. There was a crack in the payments for vehicle (I AM ...
Last month I lodged a claim with Discovery Insure. I immediately received notification of where to take my car for assessment and the name of the Discovery employee who would be handling my claim. My claim was processed and the Discovery employee handling my claim told me my car would be in for ...
Received excellent and friendly service from 1life consultant Warren Moodley. Thank you for your good service! ...