Trying to Sort out a claim for my parents, and the lady that deals with it does not even get back to me... when i call, the highly trained receptionist does not know how to even transfer the call! (and i hear her swearing in the back as she does not even place the call on hold). is the the kind of ...
My cheque account was debit ordered twice in december the 1 st one was the 19 th and the second one the 30 th, the first debit order was succesfull while the second one was not resulting in my account charging my R 230, I want this money deducted of my african bank credit card as it was there ...
I submitted a claim on the 6th January regarding my glass stove breaking. Logged the call with the call centre. A week had gone by and no one called to advise what was the status of my claim. I called the call centre and left a message for Lerato to call me. Eventually she calls and advises that ...
I received my Smart device from FNB, (Samsung S4 Mini) on 15 November 2013, I sent it to the Samsung Service center in Roodepoort on the 19th of November 2013 after realizing electronic malfunctioning. Samsung said I'm dealing with FNB as one of their customers and should take it up with them, FNB ...
Standard need to be more selection in the calibre of person they selct for their call centres & train their call centre agents better. They have no sense of customer service or professionalism. They could learn from Discovery call centre. ...
My vehicle was involved in a collision whereby their client drove from the left into my vehicle in what I can only assume was a failed attempt at doing a u-turn''''all this was performed in front of a no-u-turn sign and over a solid barrier line. It has taken since early October 2013 till now for ...