City: Fourways Mall | Complaints, Reviews, Scam Reports

Vodacom
No product knowledge

We upgraded our son's phone in December and was promised that we could add data to his current package 25 calls later and 15 tries from December to yesterday - another manager discovered this could not be done. Surely the staff and the manager should be trained Wasn't my time and frustrated to ...

Vodacom
WORSTE SERVICE EVER!!!!!!!

EVER SINCE DECEMBER I CALLED TO CHANGE MY CONTRACT PLAN ITS AGREED ON THE PHONE BUTIT NEVER ACTUALLY CHANGED!!!! 2NDLY I ALSO HAD A QUERY IT REGARDS TO NOT RECEIVING SMS AND A FEW NUMBERS NOT GETTING THROUGH TO MY LINE THIS HAD BEEN SINCE I TOOK UP THE CONTRACT IN AUGUST... AS PER CONVERSATION I ...

Mtn
Compliment and apology

After having ongoing issues with a contract migration, Martin as store manager took my call. Unfortunately I poured my fury all over him and unfairly took out all my frustration for the recurring issue on him. Martin spent the next couple of hours making sure my issue was resolved - taking more ...