I have received absolutely NO feedback from Virgin Active after several emails sent to them - only automated replies to rate their service - what service? At the very least have the decency to provide feedback to your clients VA!! I recently signed up at VA Roodepoort and am seriously disappointed ...
I signed up with Virgin Active on 30 March 2013 at their greenstone branch. When I started gymming at the club, I found: 1. The club is too busy and I have to wait long periods before using the machines 2. The weights section has 1 or 2 sets of many of the weights, so I have to wait long periods ...
I'm extremely mad at Virgin Active and fail to understand that since my Debit order failed in the 1 October why did they feel to debit my account on the 15th of October after I received a call on the 4 October from Natasha and made an arrangement to Double debit my account, on the 1st November 2013 ...
At the beginning of this month, Virgin Active debited my account even after Discovery Medical Aid had cancelled my contract with them. I complained on hello peter and Nawaal called me to inform me that the money would be refunded. Within 48 hours, the money was refunded. And I further requested ...
The whole gym is like a sauna! It is not acceptable to have members gym in such conditions!! I and numerous other people that i have recommended to move from planet fitness to virgin moreleta park are so unhappy with that gym! The heat is unbearable from the moment a person walks in it hits you ...
I am a member of the Boksburg K90 gym. I have been a frequent user of the gym since 1 July 2013 and my mother has been a frequent user since 1 August 2012. Up until tonight I have had great service at the gym. Whilst using the circuit equipment I was rudely interrupted by a supervisor named Nomusa ...