1. atm skimmed for R1000... then it takes 1 month to investigate... check the atm camers and you will see its not us... its the criminal. 2. to get std bank to notify me via sms is like trying to pass a bill through parlement ...
I am not happy at all with the service I am receiving from Standard Bank complaints department. I have logged a complaint with them two months ago and followed up several times until today no one bothered to come back to me. When I followed up with them they always promised to get back to me. I ...
My card was swolled by the machine last friday, I cancelled it. had trouble ordering a new one as apparently my contact details are not on the system, i called back saturday and managed to order a new card. But now apparently they can not let me know when it will be arriving at the branch as they ...
Standards bank call centre is the most incompetent call centre and useless call centre i have ever come across, you receive different advise from all their agents some of them don't even know what they talking about. you are always send from pillar to post with the most simplest things in the ...
A couple of years ago when I was retrenched my credit card went into arrears as the retrenchment insurance had been removed from the account. At the same time I found out that the insurance on my overdraft did not cover retrenchment as I had opened my account before the bank had included ...
I submitted a claim to Standard Bank Insurance for soil erosion damage after heavy rains on24/10/2012. After months of trying to get an answer and pushing from my side, even getting my business manager involved, my claim was eventually rejected on 10/6 2013. They gave me a string of legal, fine ...