Waited for 2 hours in the queue in Centurion Mall before I could pay my e-toll account. I was told the system is slow. In the store the slogan is proudly displayed: quick, easy, excellent. What an oxymoron! The service was slow, difficult and not excellent. ...
I'm not a registered e-Toll Account user, as I do not make use of the Highways on a regular basis. After using the highway once, in December, I still have not received the registered post invoice, as per SANRAL's claim. I then, received a Hand-over summons per email, to my work email address. I ...
Further to my complaint of 5 January, we have now discovered that out of the 4 cars we have registered 2 tags have been captured with incorrect registration numbers so we are paying for other peoples cars whilst we have been off the road for a month. We want to de-register all of the cars now and ...
I received a handover email for a vehicle that is not registered in my name. I have logged on to the VPC website and found that, according to the supplied photos, the vehicle that went through the gantry point is a large truck with only the first three letters of the license plate the same as my ...
I received a threatening e-mail from Violations Processing Centre demanding payment for my outstanding toll fees. My e-mail address was obtained illegally by SANRAL and VPC because I have not registered with them at all and I have not given anyone authorisation to share my address (or other ...
After registering for my etag in March/April of 2012 and receiving statements and being able to log in to my account on the website, there is now NO trace of my etoll account. I can not log in as my account does not exist and therefore I am not even sure what my bill is. I guess the R50 you pay ...