I would just like to thank Samsonite for replacing a bag that had a slight defect on. There we NO questions asked, NO hassle and great service, and THAT is the reason why I support quality products. Thank you Johan and Samsonite! ...
After being reassured that the new Cube-lite Samsonite Suitcase was almost indestructable, I arrived back recently from an overseas trip and my new suitcase was terrible dented and squashed on the one side. The rep from Samsonite came to look at the case and said that the airline was responsible ...
I bought a case in France and had problems with the quality, I contacted head office of Samsonite in South Africa and they honoured the international guarantee, what a surprise, recommend their products any time after sales service outstanding thank you Samsonite. ...