A parcel was sent to me from overseas, I was issued with a tracking number from the sender, after they received a notification that my parcel has not been collected by me so will not be delivered and will eventually be sent back to the sender. I did not and to date have not received any ...
Since beginning of October 2013 we have not been receiving any postal deliveries at the street addresses. This matter has been questioned at the branch as well as with SA Post Office via emails. To date no answers or feedback has been given. [URL Removed] is the link to the complain with full ...
I purchased an item from a supplier in Cape Town, which was shipped on Friday 29 November 2013. This item was received by the Durmail hub on Tuesday 3rd December at 10:51 am. Since that time till current - 06 December, the package is still indicated as being in transit. I phoned the 0860 number and ...
I have an e-commerce business and send orders to customers daily via the SA Post Office. 1) Your online track and trace is not updated properly on a regular basis - very often it does not show that it has arrived when in fact it has. 2) My customers regularly do not receive notifications to collect ...
I have been living in Roodepoort for the past three years and ever since then I have never received my mail on time. The mail is always 2 to 3 months late and some of the mail requires a response within 30 days from when it was sent. I have made calls to the Roodepoort Post Office but have had no ...
I ordered an item from Germany and was told that it will be sent by DHL. Thinking that I would get a fast, efficient door-to-door service. BUT, DHL parcel service uses the SA Post Office to deliver packages in SA. The parcel took three days to arrive in SA from Germany (Thousands of kilometres) and ...