I submitted a complaint directly on the Pick 'n Pay website over a week ago and I have not received any feedback to date. It related to the Nature Source's muesli being on promotion but upon arriving at the tills, I was overcharged for some of the different Nature Source's muesli flavours. Upon ...
If I look at the competition Pick 'n Pay has to contend with, the area Pick 'n Pay fails the most is its staffs attitude towards customers. The Lynwood branch is a good example of the rudeness a customer has to endure from the old fat cashiers cemented into there little world of been tired, past ...
Stop apologising and do something to motivate your staff then they will stop being arrogant, rude ...
I would like to reverse the logde of my complaint 2 days ago. the manager of the store and im sorry I forgot his name responded to my complaint and helped address the issue. many thanks for the assusrance that we are not just money sacks and that our customer experience is not taken for granted. ...
I went to shop for party snacks for my son's birthday party today at the Pick 'n Pay in the Crescent Shopping Centre, Umhlanga Ridge. I paid for the items but there was no one there to pack the items. When I asked the cashier if I was required to pack them, she called her floor supervisor and asked ...
Yesterday about after 6 I went to the shop to do my monthly shopping and buy assorted cold meats. The lady standing behind the counter just ignored us. We eventually asked her if she can help us. She turned around and did not greet or ask can she help. I asked for R50 assorted cold meats. She ...