I bought a R6000 tent from outdoor warehouse on 30/11/13. planning to go camping this longweekend, i thought it wise just to try out the set-up of my new tent before departing on friday. what a shock! firstly i couldn't find the instruction booklet, then i found the poles to be scratched, bend and ...
Bought a tent yesterday, only to discover when we got home that we had been given the wrong one at the store. The manager drove to our house (a considerable distance from the shop) to deliver the right one personally. ...
Hi. At the beginning of November my husband and I were in the market for a tent. We were served most effectively by Leonard. I went back three times, and each time Leonard gave me excellent personal service. He even erected a particular tent so that I could see how easy it was. This was not a small ...
Called to enquire about availability of a product, spoke to the store manager and was informed that they do have it in stock, left my details and said i would collect shortly, upon arriving at the store the manager was no where to be found and the staff could not assist either. When she finally did ...
To whom it may concern I recently had reason to complain about getting called info an interview at outdoor ware house Willowbridge only to be turned away at the door as the position was filled already. I was very pleasantly surprised after being contacted by someone from head office after my ...
Following my complaint that morning (written at 7am), I received a phone call from Raymond at 9am and within minutes he resolved the issue. I was more than impressed and satisfied with his attitude and speedy solution. I retract my statement about not shopping at this retailer, and will now happily ...