Hi, my name is Venci Danailov and i live in USA. I contacted the Netflorist to fulfill an order for flowers. The person receiving the flowers was in Pretoria, SA. Sheldon, the customer service rep for Netflorist went the extra mile to help me with the order via e-mail. I felt I was placing an order ...
PLACED AN ORDER ON THE 25TH MARCH. THE PAYMENT WENT OF 3 TIME I PHONED NET FLORIST, I NEEDED PROOF THAT THE PAYMENT WENT OF 3 TIME. STOOD IN A Q AT ABSA FOR 1 HOUR GETTING STATEMENTS. EMAILED EVERYTHING TO NET FLORIST. AFTER 15 PHONE CALLS 5 EMAILS STILL NO REFUND. I'M STILL WAITING FOR NICO KHOZA ...
Shoalin was exceptional, she had a great attitude, she was helpful. She knows customer service. THANK YOU SO MUCH SHOALIN. ...
I was trying place an order online for same day delivery. Unfortunately in the order section it would only allow it for the following day - To cut a long story short, Sheldon Abdul from the call centre, contacted the florist close to delivery address and confirmed they would still do same day ...
What a pleasure to receive such efficient service from a polite and helpful employee. Keep up the good work :) ...
Well done to Christopher Daya this morning who helped me so courteously and efficiently with an order. Great sense of humour, lovely attitude and it was a pleasure dealing with him! Well done Christopher-keep up the great work! ...