On the 16/08/2013 I went to buy some Chino's and I was helped by this Thabo dude, as I know I am a customer and when I get to your till you MUST greet me that's the policy for customer service. So I asked this dude why don't you greet me.. his reply "uthole'mina lana" (you found me here) ...
I went to the ballito store to return 2 tops. I did not have a receipt. I did not want a refund. I wanted a voucher or credit note as I did not have the time to take anything else. Referred to a manager who punched in the tags and then referred to another Manager. Meena said that they cannot take ...
When i got there it was an hour before the store closed. the cashiers along with the manager were all complaining about how these irritating clients should go home, go to a party somewhere because they want to leave. im waiting to be attended so i was asked by this girl to come through her till. i ...
13th August I get an email from Mohamed telling me I am in arrears and if he could assist me in making a payment plan, etc. I am aware and have spoken to the call centre a few times regarding this who advised me to go see the Manager of the store where I opened my account to make a payment ...
On 08 Aug 13, I made a purchase of R 99.98 at the Mr Price Scottsville, PMB. After placing my pin code in the machine, the cashier stated that the payment had not gone through, then swiped my card for a second time where I entered my pin code again. On 12 Aug, my bank statement reflected that the ...
I visited the above store on the 14/08/13, I was utterly disgusted by the service here. To cut the long story short, we stood on the que for almost half and hour without getting any help. The strange thing was there were a lot of staff behind the counter doing absolutely nothing. Only two ladies ...