Stood for 20 minutes to be served and there was at least 12 waiters standing and doing nothing just stare at you, please hire people with more intelegence. Seriously!!! ...
I went to milky lane eastgate and due to it being closest we go there. Firstly we waited over 30 minutes for our order and the waiter said 15mins. Secondly we were given chipped plates which is unexceptable. Service is horrible and slow ...
Two weeks ago, ordered a cone with a flake. No flake in stock. Yesterday went back again, ordered a Sugar cone, sorry, no sugar cone. then ordered a cone with a flake, sorry, no flake. It's a dessert shop. They advertise these items on the boards above their till. Either very bad ordering of stock ...
Please give your staff proper training on how to deal with customers that are not happy with your products, i went all the way to cresta to buy myself a hollicks milkshake from Randburg, just to get a watery milk shake, i always enjoy buying myself Milkylane milk shake, as i believe you sell the ...
Dear Rebeccah It's been 2 weeks now that i'm still waiting for your call which you have assured me. Responding to my complaint is fair enough for acknowledging what has happened but assuring somebody of something and not delivering displays the level of customer service and professionalism in your ...
Whilst walking through Fourways Mall on Thursday I noticed the SEVERAL adverts Milky Lane had up for its new white chocolate ice-cream dip. Against my better judgement I decided to order one. I stood waiting at the counter for at least 5 minutes before one of your many useless staff members decided ...