My wife booked airline tickets for our trip online and used her credit card to pay for the tickets. Her credit card was debited four times instead of once by Lufthansa on the 17/01/14. So instead of a debit for R25 921-00 she was debited with R103 684-00.She has been told that the funds can only be ...
Today was my 8th call to Lufthansa CT call centre upon which I had to repeat all the following info: Lufthansa reserved funds in my bank account for tickets and then did a separate debit for the actual transaction, it is now up to them to release the reserved funds back into my account. I have been ...
I've been assisting my neighbour with a booking from RSA to Frankfurt Germany. He is in his mid 70's and don't own a credit card. He contacted the reservations call centre on 9 May 2013 in order to book his flight (departing 19 Aug 2013 returning 15 September 2013) and to get their banking details ...
We were scheduled to fligh to the UK via Lufthansa on the 9th July to visit family but I had to have a cevical disc fusion operation and I am not able to fly so we started about two weeks ago to get the flight moved to the end of the year. The bottom line is that after numerous calls to the call ...
Good Day Sir / Madam I recently made a booking for my Grandmother for a flight from Johannesburg to Maderia and also amended a booking for a current ticket for its return date. I decided to go direct to the Airport which was OR Tambo Johannesburg Lufthansa booking office to get prices and do all ...
30 days ago i booked a flight from JHB to LDN via Frankfurt. Upon receipt of the confirmation I noticed an incorrect date. I spoke to your call center and was advised to cancel the ticket and rebook. This would mean I would receive a full refund. I duly did so, received my cancellation confirmation ...