I logged a complaint regarding poor customer service at the Welkom branch and was contacted within a few hours by a representative of House & Home to discuss the concern. I was given the product I had queried about at the promotional price and was apologised to for the poor service. Details ...
We bought a Sealy posturepedic bed from H&H four years ago. The bed started sagging and I phoned Bravo beds, who informed me that I must report it to the store I bought the bed from. We reported the matter and Bravo beds send their inspector out. We were notified of the required warranty fees ...
My pensioner mom bought a Serta bed which is a complete dud. She lodged a complaint with H&H whereafter she was advised to contact kIRAN Sales, agent for Serta.. She had to pay R100 into Kiran Sales' bank account plus she had other expenses to fax proof of the payment driving up and down to ...
Paid cash for our lounge suite on 14/03/2012. I contacted them in mid July to report that both the 2 & 3 seaters were sinking, was told they would call me back, after 4 different people and more than 10 telephone calls made by me they picked up the lounge suite on 07/08/2012 - repaired and ...
We bought a Telefunken Tv from House and Home in April 2012. In October the tv's sound went dead. We send it in and it was fixed. About a month ago we noticed that the TV's sound wont go above 50%. On Saturday 9 February the picture died as well. I took the TV in and demanded that they replace it. ...
The beginning of October 2012 I selected a lounge suite from House & Home Bloemfontein. This was no credit purchase, I paid hard cash. One week after delivery I went in store to complain that the lounge suite was damaged. After waiting and waiting I finally went back to the store and a new ...