I have paid for stock that was due to arrive on 4 July. i was called in to pay the balance of the order so that delivery could be effected. The balance was paid on 27 June. now @home is refusing to deliver the order as promised and they cant tell me when i am receiving it! as far as i am concerned ...
What a disappointment for the @Home team I received a reply on 19/06/2013 - Your patience and understanding is appreciated. Kind regards Vanessa da Rocha TFG Customer Service Online Liaison Assistant - WHAT PATIENCE AND UNDERSTANDING!!! What a useless company! The sales lady at @Home Booklynn was ...
I would just like to thank the Cashier that assisted me last night. She was so friendly and helpful. It was late and almost time for them to close, however, she treated me as though she just started her shift. @Home Somerset West could really learn from you!!! There is never service and the staff ...
After being a customer for years and spending a considerable amount. I found an item in your Fourways branch. The first problem being that even though you advertise the item it is only going to arrive in the country at the end of July (with a further couple of weeks for dispatch). After some ...
I have never experienced good service at the Rosebank Mall branch of @home, and yesterday was no exception. I went to return/refund a product. I purchased a hot water bottle as a gift, and when opened found that it had not cap - hence making it completely useless. The manager at Rosebank told me ...
On 21 Jun I went to purchase a new bathmat at Somerset mall branch -in Duck egg colour to replace a mat that had been bleached by workman. On going to the section where the bathmats were situated there were duck egg bathmats in 2 of the cubicles and the prices marked at R149 and R159 but on getting ...