I made 2 purchases from Groupon My experience is that of total disregard for service and business ethics Purchase 1 : Ticket # 639319- booked for a spar treatment supplier fully booked - they cannot honor agreement- Groupon fails to do a refund after requesting the same- they ignore communication. ...
I've ordered Gordon Ramsay cookware set on 19 November 2012 and to date have not received any notification of delivery. On 11 December my fiance called them to change delivery address due to the festive season: Details follows: She spoke to Linda between 2.50pm and 3.05pm requesting delivery ...
ON 16 January 2013 I purchased a kite surfing lesson for 2 for a friends wedding present. The money was deducted from my account immediately but I have yet to recieve any sort of voucher. There is no working contact number for a Saturday when I have time to deal with it. Absolutely terrible money ...
I purchased an MP3 player with earbuds; however, one of the earbuds doesn't work. I contacted Groupon on 8 January to arrange for the faulty product to be collected and exchanged for a working one. No one responded to me. I have followed up numerous times; they keep closing my request without ...
I received an order in the beginning of December. The goods received was damaged, and I called them immediately for a refund. They said it would take up to 5 days to collect the goods and process the refund. It's now 2 months later and I still have the damaged goods. I've called them several times, ...
I ordered one of their deals on the 15th of December 2012 and after several emails and trying to get my products i still dont know where it is or what is going on. I have looger 3 calls now on their system two was simply deleted and the 3rd not answered. so i will now log a call a day till i get an ...