I ordered and paid for an item on 10 January from Groupon and received an e-mail stating that I would receive it within 3-4 weeks. On 14 February (5 weeks later) I contacted customer services to enquire about delivery and was told I need to wait 3-4 weeks from date of purchase. Between then and 20 ...
From: Groupon SA [Email Removed] Sent: 13 December 2012 07:30 "Thank you for taking the time to raise concerns and issues with us. We value your communications. The Groupon Mothership" THIS GROUPON THING IS GETTING WORSE AND WORSE AND CLEARLY THE "MOTHERSHIP" IS NOT ...
Request #678765 I returned a faulty product, it took Groupon 3 months to action the return and collection via their courier (Courier IT) company. It has now been a further two months and I have not yet received a refund into my bank account, as requested. Request #678765 ...
Hi, I have purchased a voucher for a meal at Ocean City. The restaurant was no longer in business at time of booking and during the validity of the voucher. I did inform Groupon to which the response was that a refund had been done. I have been thru my bank accounts and note that no refund has been ...
I received an email from groupon almost a month ago to say that a refund is being processed... nothing received. Have sent a few emails since and all ignored. I have since requested a different refund and that request has also been ignored. I have sent through bank account details as requested, so ...
On 18 December 2012 I placed an order for an icecream machine. On 19 December I emailed them requesting delivery in January and not before due to going on leave. On 30 Jan - no delivery, I emailed for a status, no response. 7 Feb I emailed again, told they would get back to me. 13 Feb I emailed ...