Hi, I've had very bad service with this health club, they operate it unprofessionally. My story in short: I joined the gym last year and all was okay until mid-year 2013 when I updated my banking details where they can debit the monthly payment from. This probably didn't happen as requested and ...
Contract has expired in May 2013, but they still take payment every month, they dont respond to emails or telephone calls. Numerous emails have been sent to Chantal at Fitstop Head office asking for contract to be cancelled I live in KZN andhavent used the Gym for 2 years, they woudnt even help get ...
They have not cancelled my contract with numerous attempts over the phone and via email. They were suppose to cancel the contract in April 2013 and it is now September 2013!!! Further action will be taken!!! ...
I saw the gym in June and decided to sign up my son. According to CPA and the gym, I cancelled the contract the following day, due to the fact that my mother fell very ill and I needed to pay for her medical expenses as she has no medical aid. I was assurred by the sales rep Vincent, that they ...
My gym contract expired so, as requested, I sent an email stating that I don't wish to renew it. STILL the debit order went of my account - when I queried this the response I got was: "Mail recieved..." SERIOUSLY!! Fix it! And pay me back! ...
My son was 'conned' into signing a two year contract last year June - promised the world and beyond. Within 3 days... he decided - nope... wanted out... and tried for days to contact them on the phone number given... no answer. Eventually - went into the branch in Bromhof, asked for a copy of his ...