Every time I log a complaint I get a phone call from FNB staff telling me they going to sort it out, 4 months have gone by! This complaint has gone threw feather brook branch, clear waters branch, Constantia kloof and head office and surprise surprise they don't follow it threw nor do they care FNB ...
Would like to thank this lady for her fantastic service. She was quick and efficient and very polite. great customer service. Thank you ...
I placed myself under debt counseling, but continued to pay more than agreed as per the arrangements made. Decided I do not need the counseling, and settled all accounts. Debt review department contravened the arrangement, and when i phoned to settle debt, overcharged me and loaded the account with ...
I went in the bank to get a bank statement and this lady told me my bank charges were too high. She kindly offered to adjust them to suit my banking, and she did so with a smile. :) ...
Not withstanding the fact that I a "client" in poor standing which I readily admit, I do not expect to be spoken to in a manner which I would not use on my worst enemy. This person is aggressive, rude and seems to take great pleasure in belittleing and bullying. Just know this FNB, I was ...
I took a loan with FNB last year and paid it off. I applied for a loan to study further with another credit provider just to find that after a credit check I still owe FNB which then makes it impossible to get credit. I have gone to two different branches, called their loan dept and all three ...