Thuli was very helpful in my decision making on cellphone purchase, from informing me about availability and account status to future management of my TFG account. Her patience and sense of urgency made it pleasant to be a customer at Fashion Express ...
I am very dissapointed by the call centre agent who contacted me last night. He was rude and forward. I know the state of my account and i know i am responsible for payment but i have a financial problem because i am the only person working in my household. I asked fashion express if they will be ...
I bought shoes and after 2 days they were damaged, so i went to exchange them at liberty mall but they reffered me to goldfields mall as they are closing. The lady at the till called Milly, was very rude to me and started laughing at me saying they don't have such cheap shoes at her store and asked ...
I reported a account with fashion express, i was advised to fax my affidavit, copy of id and a dispute form.i did send the required documents on the 7th September 2013. i have not received a call from any consultant with regards to my problem, i called their offices, spoke to mellita, she said they ...
I have no worries with the staff at this West street branch and find it quite plesant to go and shop there as staff are helpfull and alwasy smile... my Complaint comes in with an item i bought on sale - a pair of boots - I have had them for about 1 month and have used them like 5 times - i have ...
I WROTE A COMPLAINT REEGARDING MY MATTER, AND TILL TO DATE NO ONE GOT BACK TO ME, THIS IS SO FRUSTRATING, AND MY ACCOUNT IS STILL NOT SETTLED, AFTER COUNTLESS PROMISES. ...