Reference Number: 164302652 I requested for a car earlier today (07/12/2013) to be picked up from Lanseria Airport at 20h00 and returned on Wednesday, 11/12/2013 at 20h00. I was assured that it would be fine to do so as the Lanseria Airport branch is open 24/7. I called the customer care around ...
I booked an entry level car via discover, as i am a gold vitality member i was entitled to a discount. the quote incl the discount was approx R480 or so for 2 days, i collected the vehicle from King Shaka international, retuned the vehicle on time, use less than 250km for both days and with still ...
On Sun the 1st of Dec i hired a car at Europcar East London Airport, i was given a Toyota Etios, I drove 1.5 km and i could feel the vibration on the steering wheel and too much noise. I turned back to Europcar to request another vehicle, Anele-the consultant rudely pushed me back to the queue ...
On sunday nov 24 at 3am in the morning my drivers had to collect a rental car at the airport in Bloemfontein as our courier van had broken down. On arrival they had to procede to the office to sign paperwork and receive keys. They were told to collect the vehicle in parking bay 8 which they did. ...
I logged 2 complaints about EuropCar one on the 30th October (complaint about money being taken from our credit card) and second on the 21st November (complaint about still waiting for feedback). I get a phone call from Penny in Jozi, who apologizes profusely and assures me the matter will be ...
When you use a company cheq card to secure your rental car beware that the entire hold amount is immediately deducted from your account. You should obtain a refund once you have returned your car but make sure you check your accounts!! When I queried why I didn't receive a refund for a car used on ...