I am extremely happy with the service provided from Edgars Pavillion regarding my lost cellphone. besides the delay i received from my network provider regarding the ITC - after all the paperwork was done, within a week of reporting to Edgars i received my new phone. i will highly recommend Edgars ...
After attempting to return a suit from Christmas I've now had enough. The Sandton Edgars store, which is apparently the flagship branch seems to also be the worst managed of them all. Here are my observations: 1. A very stylish looking customer care area only ever has 2 tellers open, even during ...
I would like to lay a complaint against Edgars/Jet airtime line, sometime last yr I got a call from Edgars where I have account asking me for subscribing for getting R50 monthly airtime which I agreed upon it so what happened on last Saturday I lost my cellphone and went to Police Station to report ...
Good day, I am utterly disgusted about poor service and bad attitude encountered yesterday 2013-01-22 at Edgars when paying off my account. I am actually glad and happy that I have paid it off so I won't ever be exposed to such ordeal. Sonto was so arrogant and had a bad attitude. I wanted to ...
I purchased a phone in April 2012.I only started using it after a month. I have 2 phones so I didnt use it all the time. It worked for 4months and started giving problems. I took it back as it was still under warranty with Cellc at Edgars. The staff was so nonchalant and unprofessional. The phone ...
After such a struggle and numerous calls that I have made. My issue was finally resolved and to be honest that's what drives customer satisfaction. Exceptional customer service needs to be given to customers at all times and within an agreed SLA. Thanks to Nontlatla Shongwe from Brits Mall who gave ...