After Hellopeter contacted Edcon, my complaint was sorted out in less than a day. The Edcon complaints department called me directly and exchanged my appliance without much ado. But the real hero of the day was Hellopeter, which, without them I'm not sure I would have got such an efficient response. ...
I have previously written a report regarding Edcon and the OTA airtime subscription, only to find that my account has been credited with only two months worth of subscriptions instead of two years worth of subscriptions for airtime that I was paying for but not receiving. I have already spoken to a ...
I would like to know what the R26 account protection fee is. According to your employee running the Edgars Facebook page "The account protection fee covers your account in the event of retrenchment or death." but isin't that what the clubs also cover? We are enrolled in both clubs and ...
On Thursday (25/07/2013) I spoke to Refilwe who tried to help but could not, so she put me through to a Senior named Nomzi. I was advised that my query was closed and no one even bothered to call me back. Nomzi promised me I will get a feedback call on Friday (26/07/2013) today is the Monday ...
I received a letter dated 1 May advising on interest on my account and that Edcon & Absa had entered into a strategic arrangement. I DO NOT have an account with Edcon or any of it's subsidiaries. My first thought was that someone had opened and was transacting on an account in my name. I ...