Discovery did not remove my daughter and a dependant from the 1st Jan 2103 as instructed and then processed claims - once they finally corrected this issue - they instead of paying me back for cover that is due to me - they just withheld funds. this is totally unacceptable and EXTREMELY POOR ...
I would just like to thank Giniveve at Discovery for her excellent service. My problem was handled and sorted out very quickly. This is more like the Dicovery I know and have gotten used to. Thank you very much, I appreciate your service. Kind Regards Mardorette ...
Hi i was on the phone the other day for over 25 minutes trying to find someone who can assist me with this. i am just trying to get information to see if it is something i may be interested in please get the correct person to contact me ruti Katz ...
Dear Mr Bray Possibly the attached communication which I received yesterday from Sandra Alexander will enlighten you somewhat on my view point of Discovery's severe lack of service in general. With reference to your correspondence by email to me dated 05/03/13, NO I am most dissatisfied with the ...
My husband was admitted to Mediclinic PMB on 8.2.2103 after being seen in casualty. Authorisation was obtained for this, after having a MRI done of which we paid the first 2450.00 it was decided that a laminectomy was required. Mediclinic case managers obtained authorisation from Discovery for this ...
I Removed my wisdom teeth on the 24th of Jan 2013. The Maxillo - Facial and Oral Surgeon DR A.E.A. VAN DER MERWE accidentally processed the claim with Discovery as a procedure done in the consultation room. Which it was not! Discovery then paid the claim from my medical savings account. Shortly ...